FEES APPLIED AFTER THE FLIGHT LANDING

All prices include the 30 mins waiting time from the time your flight lands, If for any reason it goes over the 30 mins there will be waiting time added to your price and the following charges are, £4 per 15 mins for a car £16 per hour and £5 per 15 minutes for the estate and minibus £20 per hour.

SOILING CHARGES

Any soiling charge is £100 and payable once dropped off at destination. NO food or drink to be consumed in the vehicles due to past customers leaving rubbish in the vehicles and food left on seats. Or drink spilt on the seats. This is then a extra cost for the drivers so we have a NO FOOD or DRINK policy.

CARSEATS

We do not supply car seats but if you bring your own please label them for your return journey. Name, Flight Number, Mobile number. And please text 07383 881 884 on the day to remind us to bring the car seat back on the day. This is important in case we happen to forget.

DELAYED/CANCELLED FLIGHTS

Please text 07383 881 884 or call 01908 881 884 or email info@platinumtransfers.co.uk if your flight is delayed/cancelled/ontime, we do check but it does not always tell us the correct information. If you have the drivers phone number please contact them direct if not please use the above number.

NOTICE FOR NOT REQUIRING THE TRANSFERS

We require 24 hours notice of any transfer not required or we will require 50% of the journey/s paid.
Any no shows you will be emailed for a full 100% payment and if this is not paid in 7 days we will then add 10% to the fair. If not paid after the 7 days then we may take further action, (small claims court)

IF YOUR FLIGHT HAS BEEN DIVERTED

If for any reason your flight gets diverted to another airport for any reason during the flight the original fare will be implied plus the extra for the other airport if its further away. IE collection Luton airport you land heathrow.

Regards,

Platinum Transfers